Emergency Response Support System (ERSS) is the vision of Govt. of India to launch an integrated emergency response system with a single emergency number 112, to address different emergencies of citizens. ERSS is designed to address all emergency signals received from citizens through voice call, SMS, e-mail, panic SOS signal, ERSS web portal etc. The Call Centre of SEOC has a node of ERSS112 with one alter management supervisor and 5 Multi Tasking Officers (Alert-ERSS).
GO (Rt) No. 492/2022/DMD dated 1-6-2022 – Member Secretary, KSDMA & Head, SEOC as Nodal Officer of ERSS112 for Disaster Management